Privacy

West Corporation ("West") is committed to protecting the personal information that you provide to us via this website or other websites operated by West subsidiaries. Please read this Privacy Policy carefully as it explains what information West collects about you and how we use your information collected via this website. Please also be aware websites operated by West subsidiaries each set forth their own privacy policies. You should familiarize yourself with those policies when you visit those sites.

1. Use of Personal Information
   In connection with the operation of the Spectrum Site we may ask you to provide us with information that personally identifies you or allows us to contact you ("Personal Information") when, among other things, you register to download materials, fill out a survey, or make a request for information. We will use the Personal Information that you provide us in these circumstances to operate the Spectrum Site, to satisfy West's legitimate business interests, such as customer analysis and internal marketing study and analysis, and to provide information that you request from the Spectrum Site ("Primary Use"). Unless you instruct us not to do so, West may also use the Personal Information that you provide us to contact you regarding additional or new services and features offered by West, special offers by West, or important information regarding West ("West Secondary Use").
   
   
2. Choice
   You may stop delivery of informational or promotional mail from us by following the instructions included in the informational or promotional mail itself. Also, we will take reasonable steps to give you the opportunity to correct inaccuracies in the Personal Information we retain concerning you and delete Personal Information concerning you upon your request.
   
   
3. Security
   The Personal Information that we collect from you is stored in operating environments that employ reasonable security measures and that are not available to the general public. West is not responsible for unauthorized access to such information by hackers or others that obtain access through illegal measures, in the absence of negligence on the part of West. Further, the other sites that you may access through the Spectrum Site may have different security practices and you should familiarize yourself with those practices.
   
   
4. Complaints
   If at any time you believe that we have acted contrary to this Privacy Policy, please notify us by e-mail at westmarketing@west.com and we will take steps to investigate and will use reasonable measures to remedy the problem.
   
   
5. Disclosure for Legal Purposes
   We may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary: (a) to conform to the edicts of the law or comply with legal process served on us or our affiliates; (b) to protect and defend our rights or property or those of our users; (c) to protect the personal safety of our users or the public; or (d) in connection with a merger, consolidation or sale of substantial assets of West. As we continue to develop our business, we might buy or sell assets related to our business. In such transactions Personal Information generally is one of the transferred business assets. Also, in the event that West or substantially all of its assets are acquired, Personal Information will be one of the transferred assets.
   
   
6. Anonymous Information
   Please understand that, in addition to collecting Personal Information, West will also gather information that does not personally identify you regarding your use of the Spectrum Site ("Anonymous Information"). The Anonymous Information that we collect regarding your use of the Spectrum Site may be used by us to measure the effectiveness of marketing efforts on the Spectrum Site, for improving the services we offer to you, or to improve the Spectrum Site. Generally, you will not be aware when such Anonymous Information is being collected about you - it may be collected in various ways, such as through traffic data or direct surveys of our customers and may entail the use of, among other things, cookies, IP addresses, or other numeric codes used to identify the computer or other device used to access our site.
   
   
7. Cookies
   We use cookies to provide you with better service. Cookies are pieces of information that a Website transfers to your computer's hard disk for recordkeeping purposes. Cookies can make the Web more useful by storing information about your preferences for a particular site. The use of cookies is an industry standard, and many major Websites use them to provide useful features for their customers. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies. However, you may not be able to take full advantage of the functionality of the Spectrum Site or services if you do so.
   
   
8. Venturing off the Spectrum Site
   The Spectrum Site may contain hyperlinks that can take you to Websites run by other third parties ("Third-Party Sites"). Any hypertext or other links to third party Websites from the Spectrum Site are provided solely as a convenience to you. If you use these links, you will leave the Spectrum Site. West has not reviewed all of these third party sites and does not control and is not responsible for any of these sites or their content or practices. Thus, West does not endorse or make any representations about them, or any information, software, or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to the Spectrum Site, you do this entirely at your own risk. Remember, this Privacy Policy only applies to the Spectrum Site. When you are no longer on the Spectrum Site, you may encounter different privacy and security practices and you should familiarize yourself with those practices each time you visit a new site.
   
   
9. Modifications
   West reserves the right to modify the Privacy Policy at any time. Please review the Privacy Policy each time you use the Spectrum Site, as your continued use of the Spectrum Site signifies your assent to such modifications.
   
   
10. Contact Us
    If at any time you believe that West has not followed the above policy, or if you would like your information deleted from our system, please contact us via e-mail at westmarketing@west.com.